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Troubleshooting
I did an extensions-off reset and console is still not responding.
Using Your Zodiac Console 180
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180
An extensions-off reset starts your console without adding anything extra to
the operating system. This is similar to rebooting a PC in safe mode. All
records and entries are retained after an extensions-off reset.
An extensions-off reset is extremely useful if your console stops responding
after installing an add-on application. You can use an extensions-off reset to
start you console and then uninstall the offending application.
1. Hold down the Function button on the front of your console.
2. While holding down the Function button, use the tip of your stylus to
gently press and release the reset button.
3. When the Palm logo appears, release the Function button.
4. Delete any possibly offending applications.
5. Perform a soft reset and confirm that your console is working properly.
6. Reinstall the applications you removed one at a time until you identify
the offending application, and then contact the application’s developer
to report the problem.
7. Repeat steps 1 – 4 to delete the offending application.
8. After you remove the offending application, perform a soft reset before
you continue using your console.
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an extensions-off reset and console is still not responding.
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If you already performed an extensions-off reset and you console is still not
responding, or if you received an error while performing an extensions-off
reset, you may have to perform a hard reset.
A hard reset erases all records and entries stored in your console. Never
perform a hard reset unless a soft or an extensions-off reset does not correct
your problem. When you perform your next HotSync operation, you can
restore any data that you previously synchronized to your computer. To
perform a hard reset, do the following:
1. Hold down the Power button on the front of your console.
2. While holding down the Power button , use the tip of your stylus to
gently press and release the reset button.
3. When the Palm logo appears, release the Power button.