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72 / Forwarding your calls
Norstar-PLUS Modular ICS 2.0 System Coordinator Guide P0857846 Issue 02
Overriding Call Forward
If you call someone who has their calls forwarded to you, your call
rings at that person’s telephone even though they are forwarding
their calls to you.
Changing the automatic Call Forward settings for a
telephone
Call forwarding occurs automatically when a call is not answered or
the line is busy. These automatic options are changed in
programming.
For step-by-step instructions, see “Change where a call goes when
there is no answer” on page 22.
Changing Forward no answer
Forward no answer redirects unanswered calls to another telephone
on your Norstar system.
For step-by-step instructions for changing Forward no answer see
“Change where a call goes when there is no answer” on page 22.
Line Redirection takes precedence over Forward no answer.
Changing the delay before a call is forwarded
You can assign the number of times that the incoming call rings at
your telephone before the call is forwarded. To estimate the delay
time in seconds, multiply the number of rings by six.
For step-by-step instructions, see “Change the number of times the
telephone will ring before it is forwarded” on page 22.
Forward on busy
Forward on busy redirects your calls to another telephone on your
Norstar system when you are busy on a call, or when you have Do
Not Disturb activated at your telephone.
For step-by-step instructions, see “Making changes to Call Forward
on Busy” on page 24.
Line Redirection takes precedence over Forward on busy. Calls that
are redirected by Line Redirection are not affected by any Call
Forward features or Call Forward programming.