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70 / Transferring calls
Norstar-PLUS Modular ICS 2.0 System Coordinator Guide P0857846 Issue 02
Displays
Using Callback
When you direct a call you have answered to another telephone, the
system monitors the call to make sure it is answered. If no one
answers the call within a set length of time, the system directs it back
to you.
Callback generates a variety of displays. Most occur after a set
delay and are listed in the index. Some occur immediately if the
telephone to which you are directing a call is out of service or
otherwise unavailable. These are listed with the descriptions of the
specific features like Transfer or Camp-on.
The person you were talking to has already
parked your call. You cannot park the same
call.
You have attempted to use Call Park with no
active call on your telephone. If the call you
wish to park is on hold, reconnect to it before
you park it.
You have entered an invalid retrieval code.
There was no call on the retrieval code you
entered.
You have tried to park a conference call.
Split the conference and park the calls
separately. The person who retrieves the
calls can reconnect the conference.
Record the code shown. Use Page
(
) or press PAGE to
announce the call and its retrieval code.
All available retrieval codes are in use.
Transfer the call or take a message instead.
For other displays, see “Common feature displays” on page 149.