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40 / Answering calls
Norstar-PLUS Modular ICS 2.0 System Coordinator Guide P0857846 Issue 02
Listening to a call as a group
You can let people in your office listen in on a call using Group
Listening.
• Press .
You hear the caller’s voice through your telephone’s speaker.
Continue to speak to the caller through the telephone receiver. Your
telephone’s microphone is off, so the caller will not hear people in
your office.
Canceling Group Listening
• Press .
Group Listening is also canceled automatically when you hang up.
Using Handsfree/Mute
The ability to use Handsfree has to be turned on or off for each
telephone. The type of Handsfree can also be changed–see
“Changing Handsfree for a telephone” on page 42.
You are on a conference with the two lines or
telephones shown. You can drop out of the
conference and leave the other two parties
connected (Unsupervised Conference) by
pressing
TRANSFER or entering the Transfer
feature code.
You have activated the Conference feature
with one call active and another on hold.
Press the line of the call on hold to bring that
person into the conference.
For other displays, see “Common feature displays” on page 149.
Tip -
Keep the receiver away from the speaker, or
you may hear feedback. The higher the volume,
the more the feedback. Press
to prevent
feedback when hanging up.