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P0857846 Issue 02 Norstar-PLUS Modular ICS 2.0 System Coordinator Guide
Troubleshooting
Using the alarm telephone
An alarm telephone displays Norstar's system alarm codes, should
they occur. It is a Norstar telephone with a two-line display (M7310
or M7324 telephones) that the installer or customer service
representative has assigned as an alarm telephone.
Reporting and recording alarm codes
If an alarm message appears on the alarm telephone's display:
• Record the alarm number.
• Press TIME and record the time displayed.
• Call your installer or customer service representative and report
the alarm code.
• After speaking to your installer or customer service
representative, press CLEAR.
Displays
Testing the telephone
If you suspect something is wrong with a button, the speaker, the
displays, or some other part of the Norstar telephone hardware, you
can do a quick test to see which part of the telephone is broken.
Report this alarm and the time it occurred to
your installer or customer service
representative.
Tip -
Ensure that the function of a button
matches its label by pressing
and
then the button to see its function.
You can end the telephone testing session anytime
by pressing or unless you are
testing those buttons. The test feature will time-out
after 30 minutes of no activity.