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P0857846 Issue 02 Norstar-PLUS Modular ICS 2.0 System Coordinator Guide
Using your Norstar system from an external
location
You can use the lines and some of the features of a Norstar system
from outside the system. You can do this over the public telephone
network when you are away from the office, or you can call from
another system, over a private network.
An example of how remote access works is a sales representative
who spends a lot of time out of the office needs to make long
distance calls to the European office. Your Norstar system has a
leased line to Europe with reduced transatlantic charges. You
provide the sales representative with a Class of Service password
that gives access to the transatlantic line. The sales representative
can then telephone into the Norstar system from a hotel, enter their
Class of Service password, and use the leased transatlantic line to
make calls.
Remote users can access Norstar lines, line pools, the page feature,
and remote administration (if enabled through Software Keys). The
exact facilities available to you through remote access vary
depending on how your installer or customer service representative
set up your system.
Controlling access to your Norstar system
It is important to maintain the security of your Norstar system by
limiting access to authorized users and limiting those users to the
features they need.
Tip -
If the loop start line used for remote access
is not supervised, auto-answer will not function and
the caller will hear ringing instead of a stuttered
tone or the system dial tone.
Remote users can make long distance calls.
Remember that a remote user can make long
distance calls that will be charged to your company
and can make page announcements in your office.