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Answering calls / 37
P0857846 Issue 02 Norstar-PLUS Modular ICS 2.0 System Coordinator Guide
If more than one call is ringing at someone’s telephone, the first call
appears on the attendant’s Answer button. Any subsequent calls
appear on intercom buttons, if they are available.
Creating a Conference Call
You can talk to two people at once.
• Make sure you have two calls, one active and one on hold.
• Press .
• Press the appropriate button to retrieve the held call (this is
automatic on the M7100 telephone).
You can create a conference when you are on a call.
• Make a second call.
• Press .
• Press the button where the first call is on hold to create a
conference.
Only the person who established the conference can process the
conference by using the procedures described in this section.
Tip -
More than one attendant may have an
Answer button for a single telephone. This allows
two or more attendants to handle calls for a busy
person.
Each telephone can handle calls for up to five other
people using separate Answer buttons for each
person.
Tip -
You can also create a conference by
releasing privacy on a call. See “Turning Privacy
on or off for a call” on page 44.