Filter
Top Products
Troubleshooting the IP Softphone 2050
97
Unable to retrieve communication server
parameters from DHCP server
Symptom:
The following message appears:“DHCP server is not available”.
Description:
A connection with the DHCP server cannot be established.
Potential causes:
• Network down
• DHCP server configuration error
Action:
Contact your system administrator.
Service denied
Symptom:
The following message appears:”Service Denied. Reason XXXX “.
Description:
You are not authorized to use the communication server.
Potential causes:
• Invalid HardwareID in the Hardware ID dialog box (see “Hardware
ID” on page 71)
• Invalid communication server configuration
Action:
• Ensure that your communication server programming is correct.
• Contact your system administrator.