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Message Forward
DSX Feature Handbook IntraMail Features ◆ 71
IntraMail
Features
Message Forward
Description
A Subscriber Mailbox user can forward a message in their mailbox to a co-worker. Forwarding is helpful
when a subscriber receives a message with which a co-worker can assist them. Rather than sending a new
message, the subscriber can just forward the message with which they need help. They can also optionally
record a comment before the forwarded message. Typically, the comment would describe the reason for the
message forwarding.
IntraMail saves the message in the subscriber’s mailbox after they forward it. The Message Forward destina-
tion receives the forwarded message as a new message.
Operation
A subscriber can forward a message in their mailbox to a co-worker.
Forwarding a Message
[Super Display Soft Key] - [Keyset Soft Key]
Log onto Subscriber Mailbox.
L (5)
Access the Message Listen mode and listen to the message that you want to forward.
[Listen] - [Lstn]
MF (63)
Access the Message Forward Menu.
[Forward] - [N/A]
Enter the number of the mailbox to which you want to forward the message.
#
Continue.
[Continue] - [Cont]
Do one of the following.
a.
Record a comment that will precede the forwarded message
+ Dial #.
b.
Dial # to forward without a comment.
While recording a comment for your forwarded message.
*
Pause or restart recording.
[Resume] - [Resume]
[Pause] - [Pause]
E (3)
Cancel the forwarding and exit your mailbox.
[Cancel] - [Cancel]
#
End the recording.
[Done] - [Done]
*
Back up and re-enter the mailbox number.
[Mailbox] - [Mbox]
#
Go back to the Message Listen mode.
[Exit] - [Exit]
#
Exit the Message Listen mode and go to the Mailbox Main Menu.
[Exit] - [Exit]
0
Plays Help message.