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IntraMail Feature Glossary
DSX Feature Handbook IntraMail Features ◆ 11
IntraMail
Features
Call Routing Mailbox
The mailbox associated with an Answer Table that specifies
which dialing options (Dial Action Table) and announce-
ments are available to Automated Attendant callers.
• See Call Routing Mailbox (page 32) for more.
Automated Attendant
Call Screening
Call Screening allows a display keyset extension user to
listen to (screen) a voice mail message as it is being left in
their mailbox. Unlike Personal Answering Machine emu-
lation, Call Screening does not require the extension user
to forward their calls immediately to voice mail.
• See Call Screening (page 33) for more.
Voice Mail
Caller ID and Voice Mail
A telephone company service that provides a caller’s number
and optional name. The telephone system can pass this infor-
mation to IntraMail to enable
Caller ID with Return Call
.
• See Caller ID and Voice Mail (page 36) for more.
System
Calling the Automated Attendant
Automated Attendant callers can use various IntraMail
features and then return to the Automated Attendant for
additional dialing options.
• See Calling the Automated Attendant (page 37) for
more.
Automated Attendant
Centrex Transfer
The Automated Attendant to transfer a caller from a Cen-
trex line to an outside number using the features of that
Centrex line.
• See Centrex Transfer (page 38) for more.
Automated Attendant
Conversation Record
Allows an extension user to record their active call as a mes-
sage in their mailbox. IntraMail will broadcast a beep and a
voice prompt to the callers as Conversation Record begins.
• See Conversation Record (page 39) for more.
Voice Mail
Dial Action Table
Defines the dialing options for a Call Routing Mailbox
chosen by the active Answer Table, which in turn provides
those dialing options to Automated Attendant callers.
• See Dial Action Table (page 41) for more.
Automated Attendant
Directory Dialing
Directory Dialing allows an Automated Attendant caller to
reach an extension by dialing the first few letters in the
extension user’s name.
• See Directory Dialing (page 42) for more.
Automated Attendant
Erasing All Messages
Lets the System Administrator delete mailbox messages
system-wide.
• See Erasing All Messages (page 46) for more.
Maintenance
Exiting a Mailbox
An extension user can exit their mailbox by dialing a code
or by hanging up.
• See Exiting a Mailbox (page 47) for more.
Voice Mail
External Transfer
An Automated Attendant caller can automatically route to
an outside telephone number.
• See External Transfer (page 48) for more.
Automated Attendant
Name Description Usage