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Call Routing Mailbox
32 ◆ IntraMail Features DSX Feature Handbook
Call Routing Mailbox
Description
The Call Routing Mailbox, associated with an Answer Table, specifies which dialing options (Dial Action
Table) and announcements are available to Automated Attendant callers. The Automated Attendant can auto-
matically answer the telephone system’s incoming calls, play an Instruction Menu message, and provide
dialing options to callers.
Operation
The mailbox associated with an Answer Table that specifies the dialing options and
announcements for Automated Attendant callers.
Recording an Instruction Menu for a Call Routing Mailbox
[Super Display Soft Key] - [Keyset Soft Key]
Log onto System Administrator’s mailbox.
SA (72)
Access System Administrator options.
[System Admin] - [N/A]
I (4)
Select Instruction Menus.
[Instruction] - [Instr]
Enter the Call Routing Mailbox number (001-016).
L (5)
Listen to the current Instruction Menu (if any).
[Listen] - [Lstn]
#
Exit listen mode.
R (7)
Record a new Instruction Menu.
[Record] - [Rec]
Record message.
*
Pause or restart recording.
[Resume] - [Resume]
[Pause] - [Pause]
E (3)
Erase recording.
[Cancel] - [Cancel]
#
Exit recording mode.
[Done] - [Done]
E (3)
Erase the Instruction Menu.
[Erase] - [Erase]
#
Go back to the System Administrator options.
[Exit] - [Exit]
#
Go back to the System Administrator options.
[Exit] - [Exit]
0
Plays Help message.