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Instruction Menu
DSX Feature Handbook IntraMail Features ◆ 53
IntraMail
Features
Instruction Menu
Description
The Instruction Menu is the announcement that plays to Automated Attendant callers. Normally, the Instruc-
tion Menu greets callers and provides them with the Automated Attendant dialing options. The Instruction
Menu is associated with the active Call Routing Mailbox. Normally, you should have the System Adminis-
trator customize (rerecord) the Instruction Menu to match the dialing options enabled in the site’s Dial
Action Table. If a custom Instruction Menu is not recorded, the Automated Attendant callers hear:
“Thank you for calling. If you are calling from a touch tone phone, please dial the extension number you
wish to reach, or dial 0 for assistance. If you are calling from a rotary dial phone, please stay on the line
for assistance.”
Operation
Play an announcement to outside callers announcing the Automated Attendant dialing options.
Recording an Instruction Menu for a Call Routing Mailbox
[Super Display Soft Key] - [Keyset Soft Key]
Log onto System Administrator’s mailbox.
SA (72)
Access System Administrator options.
[System Admin] - [N/A]
I (4)
Select Instruction Menus.
[Instruction] - [Instr]
Enter the Call Routing Mailbox number.
L (5)
Listen to the current Instruction Menu (if any).
[Listen] - [Lstn]
#
Exit listen mode.
R (7)
Record a new Instruction Menu.
[Record] - [Rec]
Record message.
*
Pause or restart recording
[Resume] - [Resume]
[Pause] - [Pause]
E (3)
Erase recording.
[Cancel] - [Cancel]
#
Exit recording mode.
[Done] - [Done]
E (3)
Erase the Instruction Menu.
[Erase] - [Erase]
#
Go back to the System Administrator options.
[Exit] - [Exit]
#
Go back to the System Administrator options.
[Exit] - [Exit]
0
Plays Help message.