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Cisco 6400 Service Connection Manager User Guide
OL-0569-01
Chapter 9 Service/Subscriber Provisioning
Subscriber Provisioning
Note A Subscriber connection object is automatically created and placed below the
appropriate service instance in the Cisco6400ServiceView and also in the
Cisco6400SubscriberView below the appropriate subscriber object. Performance
logging can be Activated or Deactivated for each subscriber connection object.
See Table 8-1 on page 8-2 for further details.
Note The Connect button is grayed out when the Service Instance is in a
Commissioned state.
If the Connect operation fails the service instance remains in the Decommissioned state (that is, no
configuration is applied to the Cisco 6400 UAC). The Action Report window may identify why the
connection failed. Failure diagnostics information can also be located by examining the Cisco IOS log.
Common failure causes can include:
• Specifying duplicate (already used) Ingress PVC details.
• Forgetting to configure the QoS Parameters in the connection template.
• Specifying invalid Ingress PVC details.
• Selecting the Manual option for Internal PVC Parameters allocation and selecting a PVC that is
already allocated.