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86 TalkSwitch User Manual
3.4.2 Accessing a Voice mailbox
When a new message is left at a Local Extension mailbox, TalkSwitch will play
stutter dial tone to that extension when the handset is picked up. It can also light up
the message waiting light on a phone if it supports FSK Message Waiting Indicator.
To access a mailbox to retrieve messages or change mailbox options, dial +
<mailbox number> either from a Local Extension or at the Auto Attendant if dialing
from an outside location. Employees can also transfer other employees to access
voicemail by pressing ‘flash’ then dialing + <mailbox number>. If you have
Direct Line Access enabled, be sure to press ‘flash’ before accessing your
mailbox.
The first time you dial + <your mailbox number>, you will be prompted to
setup your mailbox by optionally assigning a password, recording a greeting and
recording your name for the dial by name directory. Since there are no directory
listings for the general mailboxes, you will not be prompted to record a name for the
directory. Keep in mind that you should always use the mailbox associated to the
same extension since the directory is related to the extension and voice mailbox.
Once your mailbox has been setup and you access your mailbox, through prompt
instructions you may do the following:
Listen to messages (press 1):
If there are any messages in your mailbox, you will be able to access them by
pressing 1. TalkSwitch will always start with new messages before playing
back any older messages. You have the ability to perform the following
actions while listening to a message and after listening to the message:
Dial 1: Rewind 10 seconds
Dial 11: Rewind to beginning of message
Dial 3: Skip ahead 10 seconds
Dial 33: Skip to end of message
Dial 6: Forward the message
Dial 7: Delete message
Dial 9: Save message
Dial
:
Back up one level
Dial
:
Skip to next message - New messages left as new.
TS-user manual 7th ED v3 Release.qxd 8/27/02 4:57 PM Page 86