Filter
Top Products
44 TalkSwitch User Manual
2.3.3.2 Auto Attendant
The purpose of the Auto Attendant is to greet callers and instruct them as to which
number(s) they should press on their telephone keypad to reach a particular
extension, person, message, or department. Callers can also directly dial Local
Extensions (1xx), Remote Extensions (2xx), Extension Ring Groups (300-309),
Voicemail (both leave messages and access messages), access Call Back, access Call
Bridge and enter Command mode for making changes to the system configuration.
A total of 9 different Auto Attendants can be recorded or loaded with a combined total
time of 25 minutes (shared with voicemail, but can be expanded on the TalkSwitch
48 using TalkSwitch Memory cards). You do not have to use or record all 9 Auto
Attendants.
When 2 or more units are networked, they share the same 9 Auto
Attendants. When an Auto Attendant message is recorded on any
TalkSwitch unit, it is automatically copied to all the other TalkSwitch units on
the same LAN. This feature helps reduce network traffic and allows any
system to continue functioning even if another unit loses power or is
disconnected from the LAN.
Networked
TS-user manual 7th ED v3 Release.qxd 8/27/02 4:57 PM Page 44