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48 TalkSwitch User Manual
Utilities for Auto Attendants:
Record Instructions
Selecting this button displays a dialog box
showing the instructions on how to record
and playback an Auto Attendant using a
telephone. No adjustments are required for
the recording volume as TalkSwitch
automatically adjusts the recording volume
for optimal recordings. If you find that the
playback of your Auto Attendant messages are
too low, you can adjust the playback volume
on the Audio Controls page located under
‘Options’.
Load Auto Attendant
Selecting this button displays
a dialog box with
instructions on how to load
an Auto Attendant using a
pre-recorded wav file. If you
want to have Auto Attendants
professionally recorded,
make sure you specify that
the files need to be 8KHz,
8bit, mono, and saved as a
mu-law format wav file.
Erase Instructions
Selecting this button displays a
dialog box showing the
instructions on how to erase an
Auto Attendant using a
telephone. It is a good idea to
erase any unused Auto
Attendants since they share the
same memory as voicemail.
TS-user manual 7th ED v3 Release.qxd 8/27/02 4:57 PM Page 48