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Out-of-Service Codes
If the Attendant detects a serious problem, it automatically goes into an out-of-
service state. This means the Attendant will not answer calls (the caller hears
ringing but the Attendant will not pick up the call). The "battery" light on the
front panel blinks 1 to 10 times, pauses, then repeats the pattern. The pattern
indicates why the Attendant is out of service. Refer to Table B-1 to determine
the problem and solution.
Number of
Blinks
Problem
Solution
1
2
3
4
5
6
7
8
9
10
Announcements were not Slow blink—record
recorded or were erased announcements (see page 2-7)
(slow blink) or
Attendant cannot compute
Fast blink—depress reset button
battery level (fast blink)
on back panel
Unable to turn Voice
Depress reset button on back
Recorder off
panel
Unable to turn Voice
Depress reset button on back
Recorder on
panel
Unable to turn Voice
Depress reset button on back
Playback off
panel
Unable to turn Voice
Depress reset button on back
Playback on panel
Announcement detected with Depress reset button on back
no time allocation
panel, then reallocate time for
announcement (see page 2-7)
Attempt made to play an Depress reset button on back
unrecorded announcement panel, then record announcement
(see page 2-7)
RAM constants pool Depress reset button on back
corruption detected
panel
ROM check-sum error Depress reset button on back
detected
panel
Invalid value read from
Depress reset button on back
real-time clock
panel, then reprogram the clock
(see page 2-6)
Table B-1 Out-of-Service Codes
If the problem is not solved, call the Helpline at 1 800 628-2888 (in U.S. only—
for assistance in Canada, see inside front cover).
B-2 Troubleshooting