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System Programming for Attendant Operation
Instructions
1.
2.
3.
4.
At extension 10, place programming overlay on MLS-34D or MLS-12D phone.
Press [
Feature ] [ 0 ] [ 0 ] [ System Program ] [ System Program ] to enter System Programming mode.
Follow boxed instructions for the setting(s) you want to change.
When setting up the Attendant for the first time, start with the Attendant Extensions procedure and
continue with the procedures in the order in which they are presented. (After you follow the instruc-
tions in a box, you will be in System Programming mode and can perform another procedure.)
When programming session is finished, press [
Feature ] [ 0 ] [ 0 ] to exit program mode.
NOTE:
The page numbers next to the names of programming procedures indicate the pages in this book
where setup decisions related to the procedure are described.
Attendant Extensions (page 1-6)
Call Answering Mode (page 1-4)
Identifies the extensions to which the Attendant is con-
nected.
DIAL
DIAL
DIAL
REPEAT
[
#
] [
6
] [
0
] [
7
]
Attendant extension (11–33)
Do not assign to extension 10, 16, 22, or 28
[
1
] or[
2
]
[ 1 ] = assign the extension as an Attendant
extension, or
Programs Attendant to answer in Immediate Call Answer-
ing Mode (calls ring first at Attendant) or Backup Call
Answering Mode (calls ring first at receptionist).
To program for Immediate Call Answering Mode:
For each line assigned to Attendant, set the Attendant’s
extension to "Immediate Ring," the receptionist’s extension
to "Delayed Ring," and other extensions that have the line
to "No Ring." Repeat for each Attendant.
[
2 ] = unassign the extension
To program for Backup Call Answering Mode:
all steps for each Attendant
For each line assiqned to Attendant, set both the
Attendant’s and the receptionist’s extensions to "Immedi-
Attendant Line Assignments (page 1-6)
Identifies the lines the Attendant will answer.
DIAL
[
#
] [
3
] [
0
] [
1
]
DIAL
number of the extension (11–33) on which
Attendant is installed
DIAL
number of the line (1–8) to be answered by
Attendant
DIAL
[
1
] or [
2
]
[ 1 ] = assign the line to the Attendant so the
Attendant answers it, or
[
2 ] = unassign the line so the Attendant does
not answer it
REPEAT
for each line
REPEAT
for each Attendant
ate Ring" and other extensions that have the line to "No
Ring." Finally, set the Attendant’s Answer Delay to the
number of times the receptionist’s extension should ring
before the Attendant picks up the call. (To program
Answer Delay, see the instructions on page 2-8.)
PRESS
DIAL
PRESS
PRESS
DIAL
PRESS
Music on Hold (page 1-8)
Turns the Music-on-hold jack on the system processor
module on or off.
DIAL
[
#
] [
6
] [
0
] [
2
]
DIAL
[
1
] or [
2
]
[ 1 ] = Active (the factory setting), or
[
2
] = Not Active
PRESS
DIAL
PRESS
REPEAT
[
Central Tel Program
]
Attendant’s extension number
Display shows green lights next to each line
assigned to Attendant extension
each line button until display shows "Immediate
Ring"
[
Central Tel Program
]
receptionist’s extension (usually 10)
each line button until display shows "Delayed
Ring" for Immediate Call Answering or "Immedi-
ate Ring" for Backup Call Answering
[
Central Tel Program
]
another extension with lines to be answered by
Attendant
each line button until display shows "No Ring"
the last three steps for remaining extensions
PRESS [
Central Tel Program
] [
System Program
]
REPEAT
all steps for each Attendant
2-10 Installation and Programming