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Only the planning form for the first Attendant is shown. The Answer Delay for the second Attendant should be set
to 2 rings for both day and night; other settings are the same as those for the first Attendant.
PARTNER Plus Attendant
Planning Form
(complete one form for each Attendant)
Attendant:
System
Attendant Extension: 2 1
Programming
System extension where Attendant is connected
✓
❑
Call Answering Mode:
Immediate.
Attendant answers first (immedate Line
Ringing for Attendant; delayed or no ring for receptionist)
❑
Backup.
Receptionist answers first (immediate Line
Ringing for receptionist; delayed ring for Attendant)
❑
Attendant in Night Service Group
Extension 10 should be able to turn Attendant on and off using
Night Service button (The Attendant extension cannot
be in the
Night Service Group if System Password is programmed).
✓
❑
Automatic Extension Privacy
Receptionist can pick up calls after Attendant has already
answered (Privacy "not assigned")
❑
Receptionist cannot pick up calls after Attendant has al-
ready answered (Privacy "assigned")
Attendant Transfer Return Extension: 1 0
System extension where calls transferred by the Attendant
return if the Destination extension does not answer
Transfer Return Rings: 4
(0–9 rings; factory setting is 4 rings) Number of times a call rings
Destination extension before returning to Transfer Return exten-
sion (Attendant rings once before giving control of call to system,
so total number of rings is one more than this setting).
Lines Attendant Will Answer:
❑ Line 1 ❑ Line 2 ❑ Line 3 ❑ Line 4
✓
✓
✓
✓
❑ Line 5 ❑ Line 6 ❑ Line 7 ❑ Line 8
✓
❑ None (2nd-level Attendants)
Attendant
Answer Delay:
1 rings during day Automatic Tries
3
tries during day
Programming
1 rings at night to Route 0:
3
tries at night
1-15 rings (factory setting is 1 ring). Number of times incoming
1-20 tries (factory setting is 3 tries). Number of times Attendant
call will ring before Attendant answers. If multiple Attendants
will automatically transfer a call to route 0 when caller does not
are answering the same lines, set the Answer Delay differently
dial a route or extension number. After the specified number of
on each Attendant.
tries, the Attendant will hang up.
Business
Schedule
8:00 am
8:00 pm
Specify times as a.m. or p.m., or
Sunday
Monday
8:00 am
10:00 pm
enter in military notation
Tuesday
8:00 am 10:00 pm
(9.00 a.m.= 09:00;
Wednesday
8:00 am
10:00 pm
9:00 p.m. = 21:00)
Thursday
8:00 am
10:00 pm
❑
✓
Check here instead if schedule
Friday
8:00 am
10:00 pm
is Monday-Friday 8:30-5:00
Saturday
8:00 am
10:00 pm
p.m. (factory setting)
or
(same hours all 7 days)
Entire week
_____:_____
_____:_____
Business Days
Opening Time
Closing Time
Announcements
Day: "Thank you for calling ABC Supermarket. If you know the two-digit extension you want and are
at a touch-tone phone, please dial it now. For Customer Service, press 1 now. For the Bakery, press
2 now. For the Deli Corner, press 3 now. Or hold for the operator" (30 secs)
Night: "Thank you for calling ABC Supermarket. Sorry we’re closed now. Please call again tomor-
row during business hours—Monday through Saturday from 8 AM to 10 PM, Sunday 8 to 8. Good
night." (15 secs)
Day Transfer Fail: "Sorry, that extension is unavailable. Please hold for the operator or try again.
For Customer Service, press 1. For the Bakery, press 2. For the Deli Corner, press 3." (15 secs)
Hold: "One moment please" (4 secs)
Night Transfer Fail: Not applicable.
Setup Decisions 1-11