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Business Hours
Defines normal business hours for each day of the week
so caller hears the right announcement. If your business is
open 8:30–5:00 Monday–Friday (the factory setting), skip
this procedure.
DIAL
DIAL
DIAL
DIAL
[
★
] [
7
] [
3
]
one digit for the day of the week:
1=Sunday
5=Thursday
2=Monday
6=Friday
3=Tuesday
7=Saturday or
4=Wednesday
9=business hours are the
same for all seven days
(this will not affect closed
days)
four digits for the opening time in 24-hour
military notation
Examples:
1:00AM = 0100 1:00PM = 1300
5:00AM = 0500
5:00PM = 1700
7:30AM = 0730
7:30PM = 1930
9:00AM = 0900
9:00PM = 2100
10:00AM = 1000
10:00PM = 2200
Noon = 1200 Midnight = 2400
four digits for the closing time in 24-hour military
notation (for example, 6:00PM = 1800)
REPEAT
for all days open for business
Reallocating Announcement Lengths
IMPORTANT:
When you reallocate announcement
lengths, all voice recordings are erased.
Changes the maximum duration of each recorded an-
nouncement. Factory settings are:
Day
20 seconds
Night
15 seconds
Day Transfer Fail
14 seconds
Hold
05 seconds
Night Transfer Fail
10 seconds
Total
64 seconds
Use the procedure to change the time allocations;
however, the total time must not exceed 64 seconds.
DIAL
[
★
] [
4
] [
9
]
DIAL
2 digits for duration of Day announcement
(example: 5 seconds = 05)
DIAL
2 digits for duration of Night announcement
DIAL
2 digits for duration of Day Transfer Fail
announcement
DIAL
2 digits for duration of Hold announcement
DIAL
2 digits for duration of Night Transfer Fail
announcement
DIAL
[
#
]
RERECORD
all announcements (see "Recording
Announcements" below)
To set manually for Day or Night operation:
You can override the clock and manually put the Attendant
into day or night mode—for example, when staying open
for a special sale. The Attendant stays in the indicated
mode of operation until you tell it to resume normal
operation.
Follow these steps so the right announcement plays:
DIAL
[
★
] [
7
] [
5
]
DIAL
[
1
] or [
2
]
[
1
] = Open
[ 2
] = Closed
Day announcement will play until
you program to resume normal
schedule
Night announcement will play
until you program to resume
normal schedule
To resume normal schedule:
DIAL
[
★
] [
7
] [
5
]
DIAL
[ 0 ] (zero)
Recording Announcements
Records greeting and transfer announcements for
Attendant to play to caller.
DIAL
[
★
] [
4
]
DIAL
a code representing the announcement you
want to record:
1 = Day announcement
2 = Night announcement
3 = Day Transfer Fail announcement
4 = Hold announcement
5 = Night Transfer Fail announcement
RECORD
the announcement
Pause for approximately 1 second before
speaking. Speak clearly, using a normal tone of
voice. When listing route numbers, pause after
each one so caller has time to write it down if
necessary.
DIAL
[ # ] when finished speaking
A beep sounds if you exceed the allocated time for the
announcement. The Attendant will not respond with a
confirmation tone until the allocated announcement length
has expired. Therefore, if only 15 seconds of a 25-second
announcement is actually used, wait an additional 10
seconds for the confirmation tone to sound, then continue
programming.
REPEAT each step for all announcements
To verify that each announcement was recorded
properly:
DIAL
DIAL
LISTEN
REPEAT
[
★
] [
5
]
the announcement code (1, 2, 3, 4, or 5)
to the announcement
each step to play back another announcement
Installation and Programming 2-7