Filter
Top Products
PARTNER Plus Attendant
Planning Form (complete one form for each Attendant)
Attendant:
System
Attendant Extension:
1
1
Programming
System extension where Attendant is connected
✓
❑
Call Answering Mode:
Immediate.
Attendant answers first (immediate Line
Ringing for Attendant; delayed or no ring for receptionist)
❑
Backup.
Receptionist answers first (immediate Line
Ringing for receptionist; delayed ring for Attendant)
❑
Attendant in Night Service Group
Extension 10 should be able to turn Attendant on and off using
Night Service button (The Attendant extension cannot be in the
Night Service Group if System Password is programmed).
✓
❑
Automatic Extension Privacy
Receptionist can pick up calls after Attendant has already
anwered (Privacy "not assigned")
❑
Receptionist cannot pick up calls after Attendant has al-
ready answered (Privacy "assigned")
Attendant Transfer Return Extension:
1
0
System extension where calls transferred by the Attendant
return if the Destinstion extension does not answer
Transfer Return Rings:
4
(0–9 rings; factory setting is 4 rings) Number of times a call rings
Destination extension before returning to Transfer Return exten-
sion (Attendant rings once before giving control of call to system,
so total number of rings is one more than this setting).
Lines Attendant Will Answer:
❑ Line 1 ❑ Line 2 ❑ Line 3 ❑ Line 4
✓
✓
✓
❑ Line 5 ❑ Line 6 ❑ Line 7 ❑ Line 8
❑ None (2nd-level Attendants)
Attendant
Answer Delay:
1
rings during day Automatic Tries
3
tries during day
Programming
1 rings at night to Route 0:
3
tries at night
1-15 rings (factory setting is 1 ring). Number of times incoming 1-20 tries (factory setting is 3 tries). Number of times Attendant
call will ring before Attendant answers. If multiple Attendants
will automatically transfer a call to route 0 when caller does not
are answering the same lines, set the Answer Delay differently dial a route or extension number. After the specified number of
on each Attendant.
tries, the Attendant will hang up.
Business
Business Days
Opening Time Closing Time
Schedule
Specify times as a.m. or p.m., or
enter in military notation
(9:00 a.m. = 09:00;
9.00 p.m. = 21:00)
Sunday
Monday
Tuesday
Wednesday
Thursday
Closed
9:00 am
9:00 am
9:00 am
9:00 am
9:00 am
9:00 am
:
Closed
6:00 pm
6:00 pm
6:00 pm
6:00 pm
6:00 pm
6:00 pm
:
❑
Check here instead if schedule
Friday
is Monday-Friday 8:30-5:00
Saturday
p.m. (factory setting)
or
(same hours all 7 days) Entire week
Announcements
Day: "Thank you for calling Auto City. If you know the two-digit extension you want and are at a
(Attendant A)
touch-tone phone, please dial it now. Of if you want Sales, press 1 now. For Service, press 2 now.
For Parts, press 3 now. Or hold for the operator." (25 secs)
Night: "Thank you for calling Auto City. Our Sales Department is open until 9 pm Monday through
Saturday. For Sales, press 1 now. Other departments are open Monday through Saturday 9 AM to 6
PM. Please call again during business hours." (20 secs)
Day Transfer Fail: "Sorry, that department or extension is not available. Please hold for the operator
or try again. For Sales, press 7. For Service, press 2. For Parts, press 3." (10 secs)
Hold: "Please hold." (4 secs)
Night Transfer Fail: "Sorry, Sales is busy. Please hold while we try to connect you." (5 secs)
Setup Decisions 1-15