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PARTNER Plus Attendant
Planning Form (complete one form for each Attendant)
Attendant:
System
Attendant Extension:
3
0
Programming
System extension where Attendant is connected
✓
❑
Call Answering Mode:
Immediate.
Attendant answers first (immediate Line
Ringing for Attendant; delayed or no ring for receptionist)
❑
Backup.
Receptionist answers first (immediate Line
Ringing for receptionist; delayed ring for Attendant)
❑
Attendant in Night Service Group
Extension 10 should be able to turn Attendant on and off using
Night Service button (The Attendant extension cannot
be in the
Night Service Group if System Password is programmed).
✓
❑
Automatic Extension Privacy
Receptionist can pick up calls after Attendant has already
answered (Privacy "not assigned")
❑
Receptionist cannot pick up calls after Attendant has al-
ready answered (Privacy "assigned")
Attendant Transfer Return Extension:
2
2
System extension where calls transferred by the Attendant
return if the Destination extension does not answer
Transfer Return Rings:
4
(0–9 rings; factory setting is 4 rings) Number of times a call rings
Destination extension before returning to Transfer Return exten-
sion (Attendant rings once before giving control of call to system,
so total number of rings is one more than this setting).
Lines Attendant Will Answer:
❑ Line 1 ❑ Line 2 ❑ Line 3 ❑ Line 4
❑ Line 5 ❑ Line 6 ❑ Line 7 ❑ Line 8
❑ None (2nd-level Attendants)
✓
Attendant
Answer Delay:
1
rings during day
Automatic Tries
3 tries during day
Programming
1 rings at night to Route 0: 3 tries at night
1-15 rings (factory setting is 1 ring). Number of times incoming
1-20 tries (factory setting is 3 tries). Number of times Attendant
call will ring before Attendant answers. If multiple Attendants
will automatically transfer a call to route 0 when caller does not
are answering the same lines, set the Answer Delay differently
dial a route or extension number. After the specified number of
on each Attendant.
tries, the Attendant will hang up.
Business
Business Days
Opening Time
Closing Time
Schedule
Specify times as a.m. or p.m., or
enter in military notation
(9:00 a.m. = 09:00;
9:00 p.m. = 21:00)
❑
Check here instead if schedule
is Monday-Friday 8:30-5:00
p.m. (factory setting)
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
or
Closed
9:00 am
9:00 am
9:00 am
9:00 am
9:00 am
9:00 am
:
Closed
9:00 pm
9:00 pm
9:00 pm
9:00 pm
9:00 pm
9:00 pm
:
(same hours all 7 days) Entire week
Announcement Day: "You have reached the Sales Department. Ask about our Red-Dot specials, with 7% financing
(Attendant B)
and rebates up to $2000. Please hold for the first available salesperson, or. . . For Lawrence
Schecter press 1. For Emily Becker press 2. For Mark Tillman, press 3." (30 secs)
Night: "Sorry the Sales Department is closed. Please call again Monday through Saturday 9 AM to
9 PM. Ask about our Red-Dot Specials, including 7% financing and factory rebates up to $2000.
Good night." (20 secs)
Day Transfer Fail: "Sorry that extension is not available. Please hold for the sales receptionist."
(10 secs)
Hold: "Please hold." (4 secs)
Night Transfer Fail: Not applicable
1-16 Setup Decisions