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Contents
1 Setup Decisions
■
Overview
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Determining the Call Answering Mode
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Determining the Number of Attendants Required
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Determining the Attendant Extensions and Transfer Return Extensions
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Determining Lines the Attendant Will Answer
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Determining the Route Plan
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Allocating Time for Announcements
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Music-on-Hold Source
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Answering Machines
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Example Setups
1-i
1-1
1-4
1-5
1-6
1-6
1-6
1-8
1-8
1-9
1-9
2
Installation and Programming
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Important Safety Instructions
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Hardware Requirements
■
The Attendant Unit
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Installing the Attendant
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Programming Guidelines
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Attendant Programming
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System Programming for Attendant Operation
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Testing for Proper Operation
2-i
2-ii
2-1
2-1
2-2
2-4
2-6
2-10
2-12
A
Planning Form
A-1
B
Troubleshooting
B-1
C
Specifications
C-1
IN
Index
IN-1
i