Filter
Top Products
52 AastraLink RP System Administrator Guide
Advanced Administrator Options
receive voice messages as email attachments. Voice messages sent as email
attachments are not stored on the base unit, and therefore they are not deleted by the
base unit after any period of time.
When are voice messages deleted?
When voice messages are restored from a backup, any voice messages older than 30
days will be deleted. If the base unit does not have enough free space, voice messages
older than 15 days may also be deleted.
How long are passwords stored on the base unit?
Base unit and extension number passwords are stored on the base unit indefinitely, or
until the user who is associated with this information is removed from the phone
system.
How long is user data stored on the base unit?
User-entered data is stored on the base unit indefinitely, or until the user who is
associated with this information is removed from the phone system. This data
includes names, phone numbers, email addresses, and personal contact information.
How long is the email server password stored?
The email server password is stored on the base unit indefinitely, or until the phone
system administrator removes it. (This only applies if the phone system administrator
configures Response Point to send voice messages as email attachments.)
Where is this information stored?
All data is stored on the physical device, which is why it’s important to keep the base
unit in a secured location with restricted access.
What information can I prevent from being stored?
If you do not want your voice messages stored on the base unit, you can configure
Response Point to send your voice messages as email attachments. With this
configuration, your voice messages are stored in your email program instead of on the
base unit.
How do I erase the information stored in the base unit?
The AastraLink RP Solution CD comes with the Erase Data program
("ResponsePointEraseData.exe"), a tool that the phone system administrator can use
to permanently delete all data stored on the base unit. You will want to erase all
personal information from the physical device if you are giving it to someone else.
Backing up and Restoring Base Unit Configuration
Backing Up
It's important to back up the base unit, where contact information, voice messages,
and other settings are stored. In the unlikely event that the base unit is damaged or
fails, you can restore your phone system from a backup of the base unit. If your
business is fast-paced and depends heavily on phone work, it's a good idea to set up a
frequent backup schedule during off hours.