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AastraLink RP System Administrator Guide 5
Table of Contents
Software License Agreement........................................................................................................ 3
Introduction................................................................................................................................... 7
About This Guide ....................................................................................................................................................... 7
System Overview........................................................................................................................... 9
Summary of System Features .................................................................................................................................... 9
System Installation...................................................................................................................... 11
Base Unit .................................................................................................................................................................. 11
Gateway ................................................................................................................................................................... 11
RP Phones ................................................................................................................................................................ 12
Response Point Administrator................................................................................................... 14
Installing Administrator ........................................................................................................................................... 14
Starting Administrator ............................................................................................................................................. 15
Response Point Assistant............................................................................................................ 17
Starting Assistant ..................................................................................................................................................... 17
Using Administrator ................................................................................................................... 19
Adding Users ........................................................................................................................................................... 19
Recording User Names ............................................................................................................................................ 20
Editing Users ............................................................................................................................................................ 23
Removing Users ....................................................................................................................................................... 24
Adding Phones ......................................................................................................................................................... 25
Adding Multiple Line Phones .................................................................................................................................. 27
Editing a Phone ........................................................................................................................................................ 31
Removing a Phone ................................................................................................................................................... 32
Voice Services............................................................................................................................... 34
Adding Gateways (Analog Phone Services) ............................................................................................................ 34
Adding VoIP Phone Services ................................................................................................................................... 36
Editing Voice Services ............................................................................................................................................. 37
Removing Voice Services ........................................................................................................................................ 37
Advanced Administrator Options ............................................................................................. 39
Setting the Date and Time ........................................................................................................................................ 39
Configuring the Email Server .................................................................................................................................. 40
Setting Parked Call Music ........................................................................................................................................ 41
Setting Voicemail Options ....................................................................................................................................... 43
Using the Automated Receptionist .......................................................................................................................... 43
Using Advanced Automated Receptionist Features ................................................................................................. 44
Using a Receptionist or Operator ............................................................................................................................. 46
Simultaneous Ringing/Ringing Groups ................................................................................................................... 48
Call History .............................................................................................................................................................. 49
Voicemail Storage .................................................................................................................................................... 50
Base Unit Storage FAQs .......................................................................................................................................... 51
Backing up and Restoring Base Unit Configuration ................................................................................................ 52
Event Logs on the Base Unit .................................................................................................................................... 54
Setting Options via the Aastra Web UI..................................................................................... 55
Finding Your Phone’s IP Address ........................................................................................................................... 55
Using the Aastra Web UI ......................................................................................................................................... 56