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34 AastraLink RP System Administrator Guide
Voice Services
Voice Services
You can use traditional phone service with Response Point for inbound and outbound
calls, using hard-wired analog lines to connect your business to the worldwide phone
system. You can also use VoIP internet phone services with Response Point.
Adding Gateways (Analog Phone Services)
To set up a hard-wired phone service, you need an AastraLink RP 540 Gateway,
which translates the analog signal coming from the landline phone line to the
AastraLink RP Solution. Likewise, it takes the outgoing digital signals from the
phone system and translates them to analog signals that can be sent over landlines.
Note: Once a landline is connected through the AastraLink RP Solution, you must
dial the prefix 8 or 9 (whichever you select) to call external numbers through the
gateway.
Add phone service using a gateway do the following.
1. Click the Phone System button.
2. In the Tasks pane, under Voice Services, click Add Voice Service. The Add Voice
Service window opens.