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INDEX
A
Access buttons
Attendant Console 80, 81
Basic Telephone 23
Business Telephone 17
account codes and billing codes 66
Acrobat Reader 56, 81
administrator 8
Adobe software 56, 81
All Ports Busy message 89
analog telephones on an NBX system 11
announcements, broadcasting 73
answering calls 40
applying your call permissions to another
telephone 62
Attendant Console 79, 80
Access buttons 81
Auto Attendant 8
automatic telephone relocation 52
B
billing and account codes 66
blocking
internal and external ID 66
unauthorized outbound calls 61
bracket
security wall-mount 87
telephone support 86
branch offices, calling 73
bridged extensions 75
broadcasting announcements 73
buttons
Attendant Console 81
Basic Telephone 22
Business Telephone 16
C
call centers 69
call coverage point 43
call forward
problems with 90
call forward (call coverage point) 43
call logs
on telephone display panel 41
call park 72
button on Attendant Console 81
button on Business Telephone 19
default extensions 72
retrieving a parked call 73
call permissions 62
call pickup 68
directed 68
group 68
call toggle on Basic Telephone
button 23
managing incoming calls 40
Call Transfer service (analog lines) 19
Call Waiting service (analog lines) 19
caller ID
identity restriction 67
restricting on outbound calls 66
calling group
sample configuration 71
calling groups 69
Calling Line Identity Restriction (CLIR) 67
Class of Service (CoS) override 62
cleaning telephones 88
CLIR 67
codes
account and billing 66
NBX Feature Codes Guide 7
Complement Attendant Software (CAS) 79, 83
computer screens and tabs 83
keyboard shortcuts 84
Conference button 17
conference calls 48
adding parties 48
dropping last party 49
connecting telephones
electrical power 85
jacks (RJ-45 and RJ-11) 39
conventions, typographical 8
creating voice mail messages 33