Filter
Top Products
Other Ways to Manage Your Voice Mail Messages 37
Other Ways to
Manage Your Voice
Mail Messages
You can listen to and, in some configurations, delete your voice messages
from within an e-mail application or a messaging application using your
Internet browser. For details, see “Listening to Your Messages in Your
E-mail or Browser” in Chapter 7.
Other Kinds of
Mailboxes
The NBX system allows you (for the greeting-only mailbox) or the
administrator (for phantom or group mailboxes) to set up mailboxes for
special situations, as described in this section.
Greeting-Only
Mailbox
When you designate that your mailbox is a greeting-only mailbox, callers
hear your personal greeting but they cannot leave a voice mail message.
Examples:
■ If you are a teacher in a school, you can create a personal greeting
message every day that explains homework assignments. Students call
in to the greeting-only mailbox to get the homework information but
cannot leave a message for you on this mailbox.
■ When you take an extended leave of absence, you can create a
personal greeting with the scheduled date of return and whom to call
during your absence. Callers can be transferred to other extensions
but are unable to leave voice mail messages for you.
■ If you are the administrator, you can create a greeting-only mailbox
and use the personal greeting to post information for employees, such
as a notice that the offices are closed because of bad weather.
To change your voice mailbox to a greeting-only mailbox,
in NBX NetSet > NBX Messaging, select Greeting Only Mailbox.
When you create the personal greeting, remember to tell callers that they
cannot leave messages in this voice mailbox. For instructions on changing
the personal greeting, see “Changing Your Name Announcement and
Personal Greeting” earlier in this chapter.
In addition to preventing a caller from leaving a message, a greeting-only
mailbox does not allow anyone to:
■ Forward or create and send a message to it
■ Reply to a message that was sent from its extension
Avoid adding a greeting-only mailbox to a personal voice mail group list.