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48 CHAPTER 5: STANDARD FEATURES
Establishing a
Conference Call
You can establish a Conference Call with up to four parties, including
yourself. You must be using a telephone on the NBX system. The other
three parties can be any combination of internal and external calls.
From an NBX Telephone, follow these steps:
On the NBX Basic Telephone, you must use the Feature code instructions
in parentheses. For the NBX Business Telephone, use the Conference
button OR the Feature Code instructions.
1 Dial a call, or receive a call from someone else. Two parties are now on
the call.
2 While on the call, press the Conference button (or press Feature + 430).
The system selects a new line and places the first party on hold.
3 Dial a call to an internal or external third party.
■ For an announced conference, wait for the third party to answer the
call, and then press the Conference button (or Feature + 430) again.
■ Until you press the Conference button (or Feature + 430) the
second time, the second party remains on hold, and you may
converse with the third party privately.
■ For a blind conference, press the Conference button (or Feature +
430) immediately after you dial the number. You return to the
conference, and you and the second party hear the called party’s
telephone ringing.
If the third party answers, three parties are now in the conference call.
If the third party is internal and does not answer, the attempt to
conference is cancelled. You cannot establish a conference call with an
NBX user’s voice mailbox.
4 Repeat steps 2 and 3 to conference in a fourth party.
■ On the NBX Business Telephone, to use your speaker phone during
the conference call, press the Speaker button.
■ On the NBX Business Telephone, to turn off the microphone, press the
Mute button. The other parties cannot hear you, but you can hear
them.
■ For details about the Speaker and Mute features, see “Business
Telephone Buttons and Controls” in Chapter 2.