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68 CHAPTER 7: GETTING MORE FROM YOUR TELEPHONE SYSTEM
Call Pickup Use the Call Pickup feature to answer a call that is ringing on another
telephone. This feature is best arranged in advance when you and
another user know that it would be convenient or necessary to answer
calls ringing on that user’s telephone. You can answer a call that is ringing
on another telephone only if you and that user both are members of the
same Call Pickup group or if that user is a member of a Call Pickup group
that allows “nonmember pickup.”
To view the list of Call Pickup groups of which you are a member:
1 Log in to NBX NetSet > User Information > Call Pickup.
2 Select the group number that you want to view from the Group List, and
click Details to display the list of members of that group.
There are two types of Call Pickup, explained next.
Directed Call Pickup To answer a call that is ringing on another user’s telephone
using the feature code:
1 Pick up the handset.
2 Press the Feature button followed by 455 and the user’s extension. The
call is directed to your telephone.
To answer a call ringing on another user’s telephone
using One-Touch Pickup:
1 Pick up the handset and press the Access button that your administrator
has assigned to Directed Pickup.
2 Dial the extension number of the telephone that is ringing.
Group Call Pickup To answer a call that is ringing on a group member’s telephone
using the feature code:
1 Pick up the handset.
2 Press the Feature button followed by 456 and the group number. The
call is directed to your telephone.
To answer a call that is ringing on a group member’s telephone
using One-Touch Pickup:
1 Pick up the handset and press the Access button that your administrator
has assigned to Call Pickup.
2 Dial the group number.