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109
Appendix
Troubleshooting
Problem Suggestion
I hear other calls
when using the
telephone.
• Disconnect the telephone base from the telephone jack. Plug in a different telephone. If you still
hear other calls, the problem is probably in the wiring or local service. Call your local telephone
company.
The CHARGE light
is off.
• Clean the charging contacts on the cordless handset(s) and telephone base each month using a
pencil eraser or a dry non-abrasive fabric.
• Make sure the power adapter and telephone line cords are plugged in correctly and securely.
• Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute
for the cordless handset and telephone base to reset.
• The telephone might be malfunctioning. Please refer to the
Warranty section of this user’s
manual for further instruction (page 115).
Registration failed
appears on the
handset display.
• Only one handset can be registered at a time. If you have multiple handsets to register, please
follow the step on page 7 for the rst handset. Once a handset has been successfully registered,
repeat the steps for each handset that needs to be registered.
• Make sure that the telephone base and handset(s) are in idle mode when registering a handset
(page 7).
• Follow the steps on page 113 for the common cure for electronic equipment, then try again to
register a handset.