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Troubleshooting
If you have difculty operating your telephone, please try the suggestions below. For Customer Service, visit our website at
www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
Problem Suggestion
I cannot pair my
cell phone to the
telephone base.
• Make sure the Bluetooth function of your cell phone is turned on. See the user's manual of your
cell phone for more information.
• Remove the
LS5145 from your cell phone's handsfree device history list (see the user's manual
of your cell phone for more information).
• Carefully follow the pairing instructions on page 20, making sure that your cell phone is not
connected to any other Bluetooth device(s).
• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the unit’s electrical power and remove any spare batteries.
Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.
I cannot pair my
headset to the
telephone base.
• Make sure that your Bluetooth headset is in discoverable mode when pairing with the telephone
base. See the user's manual of your headset for more information on how to set your headset in
discoverable mode.
• Carefully follow the pairing instructions on page 21, making sure that your headset is not
connected to any other Bluetooth device(s).
• Reset the telephone base. Unplug the unit’s electrical power and remove any spare batteries.
Wait for approximately 15 seconds, then plug it back in. Repeat the above suggestions.