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CAN’T HEAR THE RING SIGNAL ON
ALL LINES
1. Check the ringer volume controls.
2. Check the status of DND (Do Not
Disturb).
3. Check to see if the Delayed Ring is
set to a time instead of Off.
4. Check ringer programming to make
sure the ringers are turned on.
CAN’T HEAR THE RING SIGNAL ON
ONE LINE ONLY
1. If this occurs on one station only,
check the volume control setting on
the station.
2. If all phones are affected, check the
line connections.
3. Check ringer programming to make
sure the ringers are turned on.
WHILE ON A CALL, DO YOU HEAR
ANOTHER CALL ON THE LINE OR
ARE YOU EXPERIENCING RADIO
FREQUENCY INTERFERENCE?
1. Make sure all wiring is twisted pair,
including modular cords on non-sys-
tem devices.
2. Check the wiring for bad connections.
CAN’T HEAR WHEN USING THE
SPEAKERPHONE
1. Adjust the speaker volume control.
2. Move the station to a quieter location.
REACHING THE WRONG NUMBER IN
SPEED DIALING?
1. Check that you are accessing the cor-
rect location.
2. Check that the number in the loca-
tion is correct.
NO CALLER ID DISPLAYED
1. Make sure that you have subscribed
to Caller ID and Call Waiting Caller ID
from your telephone company.
2. Make sure the phone rings twice
before answering the call.
SPEED DIALING OR DIRECTORY
DIALING OR CALLER ID DIALING
DOES NOT WORK CORRECTLY
Make sure the Area Code
Programming is set up correctly.
ONLY BASIC TELEPHONE FEATURES
OPERATE
Check the a. c. adapter for correct
operation and power.
CANNOT CONFERENCE TWO LINES
Make sure you are connected to one
call and have the other on hold
before pressing the [CONF] key.
HANDSET FALLS OUT OF THE CRA-
DLE ON THE WALL
Make sure the handset hanger is in
the wall mounting position.
CANNOT TRANSFER A CALL TO
ANOTHER STATION
1. Make sure that the other station has
the same telephone line connected to
it.
2. Make sure Line 1 is common on all
stations.
CANNOT MAKE AN INTERCOM CALL
OR PAGE
1. Make sure the intercom path is not
busy.
2. Make sure Line 1 is common on all
stations.
(AUTO)REDIAL STOPS WORKING
UNEXPECTEDLY
1. Make sure that the line the call was
placed on is not in use.
2. Using any feature beside the volume
controls will cancel (Auto)Redial.
NSQ412 Four-Line Caller ID Telephone Owner’s Manual 51