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Sipura SPA-841 Telephone User Guide System Telephone Features 19
620-05600270
If your phone does not have an indicator showing that the phone is forwarded, then
it will emit one short ring or “ping ring” when a call comes in to the phone. The “ping
ring” is provided to remind you that your phone is forwarded to another number.
Calls forwarded to an external number (7- or 10-digits) that are unanswered will roll
over to voice mail (if available) at that number. Calls forwarded to an internal
number (4-digit extension) that are unanswered will roll over to voice mail (if
available) for the called party (not the forwarding destination).
External forwarding must be supported by your system for external numbers to be
accepted. Be sure to include the access code for an outside line and the area code,
if necessary, with the external number. Up to 20 digits may be entered.
Enabling Call Forward (All)
NOTE:
The display will show the available options as the prompts are played.
Depending on available space on the display, the final entry (usually * for re-
enter or exit) may not appear completely.
1. Press 72* on the telephone keypad and press the dial soft key.
• If you do not have a previously configured forward number, you will be
instructed to enter a forwarding number and press #.
• If you previously configured a forwarding number, you will be instructed
to do one of the following:
• Press 1 to enable forwarding. Go to step 8.
• Press 2 to change the current forwarding number. Go to step 2.
2. Enter the number to which you want to forward all your calls. Be sure to enter
the number exactly as you would if you were to call that number. Include the
area code, if necessary.
3. Press #.
4. A prompt asks you to confirm the forwarding number:
• Press # to confirm
• Press * to re-enter the forwarding number
NOTE:
If you entered an external number, but are not allowed to forward calls
to external numbers, a prompt states the number is invalid and requests you
enter a number.
5. If you pressed *, return to step 2 or hang up.
6. If you pressed #, you are offered the option to verify the forwarding number.
• Press 1 to verify the number you entered.
• Press 2 to enable the number. Go to step 8.
7. If you pressed 1, the forwarding number is dialed.