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About This Guide
This guide applies to two phones: the Polycom® VVX® 300 and 310 business media phones.
You can use this guide if you have either phone.
This user guide will help you to navigate and use your VVX 300 or VVX 310 phone. It will give
you an overview of your phone, and walk you through tasks so you can successfully use your
phone to perform basic and advanced phone functions.
As you read this guide, the terms the phone and your phone refer to either the VVX 300 or VVX
310 phone. Unless specifically noted in this guide, both phones operate in the same way and
the information in this guide applies to both phones. Throughout the rest of this guide, VVX 300
is used to represent both the VVX 300 and 310 phones.
Who Should Read this Guide?
This guide contains overview information for people who are just starting to learn about their
VVX 300 or VVX 310 phone, or who have experience, but need a quick refresher. It is intended
for beginning users, as well as intermediate and advanced users who want to learn about their
phone’s features.
How to Use this Guide
This guide is organized into five chapters. The beginning chapters introduce the phone and
explain how to use the phone’s basic features. Later chapters describe advanced features, and
how to customize your phone to suit your needs. The guide also includes safety and legal
information.
• Chapter 1: Getting Started This chapter contains general information about your phone
that you’ll find helpful before you start using it. It describes phone hardware and phone views,
and how to navigate menus and enter data.
• Chapter 2: Using Basic Features All the basic features that your phone offers—such as
how to add contacts and favorites, or transfer or forward calls—are described in this chapter.
• Chapter 3: Using Advanced Features Advanced features that may not be available on the
phone, or that you may not use on a day-to-day basis, are described in this chapter.
Advanced features include recording calls, locking your phone, monitoring buddies, and
accessing a Browser.