Filter
Top Products
Polycom® VVX® 300 and 310 Business Media Phones User Guide
20
Ignoring Incoming Calls
Ignore or silence a call to stop your phone from ringing. Even though the call is ignored, your
phone will still display the incoming call notification so you can still answer the call.
To ignore or silence a call:
• From the Incoming Call window, press Ignore (for private lines) or Silence (for shared
lines).
The Incoming Call window disappears, your phone stops ringing, and either Home or Calls view
displays.
Rejecting Incoming Calls
Reject a call to stop your phone from ringing and send the call directly to voice mail. Calls you
reject display in your Recent Calls list. Rejecting calls is not available for shared lines.
To reject an incoming call:
• From the Incoming Call window, press Reject. You can also reject an incoming call from
Lines and Calls view.
The call goes directly to voice mail.
Forwarding Incoming Calls to Another Person
While your phone rings, you can forward the call to another person.
To forward an incoming call to another person:
1 While your phone rings, press Forward.
2 From the Call Forwarding screen, enter the forwarding number, and press Forward.
Power Tip: Other Ways to Forward Calls
You can also set up your phone to forward all incoming calls to another person (see
Forwarding All Calls to Another
Person), or forward all calls from a certain contact to
another person (see Diverting Calls from a Contact to Another Person).
During Calls
When you’re in a call, you can do the following:
• Hold the call.
• Transfer the call to another person.
• Set up a conference call with the person you’re talking with and another person.