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Chapter 3: Using Advanced Features
67
Troubleshooting: Why Aren’t My Mouse Pointer and Cursor Responding?
If your computer has multiple programs open or is in any way unresponsive, the mouse
pointer or cursor may not respond as quickly on your phone. Try closing any unnecessary
programs.
Logging into Phones
If your system administrator has set up the User Login feature, you can view your personal
phone settings from any phone in the organization. This means you can access your contact
directory and speed dials, as well as other phone settings, even as you temporarily change work
areas.
If you change any settings while you’re logged in to a phone, the settings are saved—contacts
and call list information—and displayed the next time you log in to a phone. When you log out,
your personal phone settings no longer display.
You can log in to a phone by entering your user ID and password. Default passwords are preset
at the factory to the numerals 123.
Note: Placing a Call from a Phone in the Logged-Out State
If a phone is in the logged-out state and requires a user login, you may be able to use the
phone to place emergency calls to standard emergency numbers, such as 911, and other
pre-configured phone numbers
. These numbers are configured by your administrator. For
information on how to place authorized calls, see Placing Calls from Phones that are in
the Logged-Out State.
If the User Login feature is set up on your company’s phones, you’ll need to know how to:
• Log in to a phone to access your personal phone settings.
• Log out of a phone after you finish using it.
• Place a call to an authorized number from a phone that is in the logged-out state and
requires a user login.
• Change your user password.
Logging In and Out of a Phone
Depending if the User Login feature is enabled and required, you may or may not have to log in
to the phone to use it. However, if you want to see your personal phone settings from the
phone, you’ll have to log in. If you don’t log in, you’ll see the phone’s default phone profile.
While logged in, you’ll have full access to your personal phone settings and your directory. After
you log out of the phone, you’ll no longer be able to view this information on the phone.