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Polycom® VVX® 300 and 310 Business Media Phones User Guide
iv
Responding to Incoming Calls................................................................................................. 19
Ignoring Incoming Calls ................................................................................................................... 20
Rejecting Incoming Calls ................................................................................................................ 20
Forwarding Incoming Calls to Another Person ............................................................................ 20
During Calls ................................................................................................................................ 20
Holding Calls ..................................................................................................................................... 21
Transferring Calls ............................................................................................................................. 21
Setting Up and Handling Conference Calls ........................................................................... 22
Setting Up Conference Calls .......................................................................................................... 22
Holding and Resuming Conference Calls .................................................................................... 23
Ending Conference Calls ................................................................................................................ 24
Splitting Conference Calls into Two Held Calls ........................................................................... 24
Managing Conference Call Participants ....................................................................................... 24
Changing the Way Calls are Answered .................................................................................. 25
Forwarding All Calls to Another Person ........................................................................................ 25
Rejecting Calls from a Contact....................................................................................................... 27
Diverting Calls from a Contact to Another Person ...................................................................... 27
Using Do Not Disturb ....................................................................................................................... 27
Using Do Not Disturb with Multiple Lines ..................................................................................... 29
Listening to Voicemail ............................................................................................................... 29
Viewing Recent Calls ................................................................................................................. 30
Working with Your Contact Directory ..................................................................................... 32
Working with a Corporate Directory ....................................................................................... 35
Controlling What is Heard ........................................................................................................ 37
Updating the Incoming Call Ringtone ........................................................................................... 37
Updating a Contact’s Ringtone ...................................................................................................... 37
Changing the Speaker Volume ...................................................................................................... 38
Changing the Ringer Volume ......................................................................................................... 38
Muting the Microphone .................................................................................................................... 38
Choosing Where You Hear Sound Effects ................................................................................... 38
Managing Favorites ................................................................................................................... 38
Working with Shared Lines ...................................................................................................... 40
Chapter 3: Using Advanced Features ............................................................................ 43
Using Buddy Lists ..................................................................................................................... 43
Updating Your Status ...................................................................................................................... 44
Setting Up and Managing a Buddy List ........................................................................................ 45
Blocking Contacts from Viewing Your Status .............................................................................. 46
Monitoring Buddies .......................................................................................................................... 47
Integrating with Microsoft Lync Server 2010 ......................................................................... 48
Using the Browser ..................................................................................................................... 49