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Chapter 2: Using Basic Features
19
Web Info: More Information About Headsets
• For information on how to connect a headset to your phone, see the Quick Start
Guide for your phone, available by navigating to your phone from the Polycom
Business Media Phones
Web page.
• For information on your headset’s features, as well as how to sync your headset
with your phone, see your headset documentation.
• For a list of supported headsets, see the
Headset Compatibility List (Technical
Bulletin 37477). For detailed information about how to use electronic hookswitch,
see Using an Electronic Hookswitch (Technical Bulletin 35150). All these
documents are available on the Polycom® Profiled UC Software Features and
Polycom® Engineering Advisories and Technical Notifications support pages.
Enabling Headset Memory Mode
This feature is useful for permanent or full-time headset users. You can set up your phone so
that all incoming and outgoing calls use your headset. At any time, you can switch to handset or
speakerphone mode.
To use Headset Memory Mode, you must enable, and then activate, Headset Memory Mode.
When Headset Memory Mode is activated, flashes either green (for analog headsets) or
blue (for USB or Bluetooth headsets).
To enable Headset Memory Mode:
1 Select Settings from Home view, and select Basic > Preferences > Headset >
Headset Memory.
2 From the Headset Memory Mode screen, select Enabled.
3 Press .
4 To activate Headset Memory Mode, press twice. The Headset key will flash to indicate
that the phone is in Headset Memory Mode.
Now, whenever you answer a call, the call will connect to your headset automatically.
If you switch to the speakerphone or the handset, you deactivate Headset Memory Mode. Calls
will no longer automatically go to your headset, unless you choose this mode. To have calls go
to your headset again, activate Headset Memory Mode by pressing twice.
Responding to Incoming Calls
While your phone rings, you can do the following:
• Temporarily ignore the call before answering it.
• Reject the call so it goes directly to voicemail.
• Forward the call to another person.