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Polycom® VVX® 300 and 310 Business Media Phones User Guide
12
During a call, you can alternate between handset, headset, or speakerphone modes by picking
up the handset, or pressing or . For example, if you’re using the handset, you can switch
to headset mode by pressing , or switch to speakerphone mode by pressing .
When you’re in speakerphone mode, glows green. When you’re in headset mode, glows
green if an analog headset is connected.
Troubleshooting: Why Doesn’t the Speakerphone Work?
If your speakerphone doesn’t work, your system administrator may have disabled it. You
must handle calls using the handset or a headset. If your system administrator disables
the speakerphone on your phone, Handsfree mode disabled appears on the screen after
you press .
Power Tip: Setting Up the Phone to Automatically Use Your Headset for All Calls
If you frequently use a headset, you can make the headset the default call path. To set
this up, see
Enabling Headset Memory Mode
Answering Calls
All incoming calls display in an Incoming Call window, as shown next.
To answer the call, do one of the following:
• To use the handset, pick up the handset.
• To use the speakerphone, press or press Answer.
• To use your headset, press .
If you’re already in handset, speakerphone, or headset mode, press Answer, and the phone will
automatically use the mode you’re in.