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Chapter 2: Using Basic Features
41
If you have an incoming call on a shared line, you can stop your phone from ringing by tapping
Silence. Even though the phone doesn’t ring, the call’s visual notification will still display and
you’ll still have the option to answer the call.
In Lines view, the following icons and status indicators display for shared lines, depending if the
line is idle, has an active call, or has a held call:
Shared Line
Status
Icon and Status
Indicator
Status Indicator
Idle
(No indicator)
Active call
HD voice icon
Held call
Hold icon
Note: Unsupported Features on Shared Lines
Call Forwarding is not available on shared lines.
Enabling Do Not Disturb on shared lines disables ringing only. You’ll still see a visual
notification of the call and have the option to answer the call.