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Contents Page ix
Creating additional service templates .......................................215
Adding detailed information to a service template .................215
Login scripts ...................................................................................218
Creating a login script on your handheld .................................219
Plug-in applications ......................................................................221
Deleting a service template ..........................................................221
Network preferences menu commands .....................................221
TCP/IP troubleshooting ...............................................................222
Owner preferences ............................................................................223
ShortCuts preferences.......................................................................223
Creating a ShortCut ......................................................................224
Editing a ShortCut ........................................................................225
Deleting a ShortCut ......................................................................225
Appendix A: Maintaining Your Handheld ....................227
Caring for your handheld ................................................................227
Battery considerations ......................................................................228
Resetting your handheld..................................................................229
Performing a soft reset .................................................................229
Performing a hard reset ................................................................230
Appendix B: Frequently Asked Questions ...................233
Software installation problems........................................................234
Operating problems..........................................................................235
Tapping and writing problems .......................................................237
Application problems.......................................................................238
HotSync problems.............................................................................239
Beaming problems.............................................................................246
Recharging problems........................................................................247
Password problems...........................................................................247
Technical support..............................................................................248
Appendix C: Creating a Custom Expense Report ........249
About mapping tables ......................................................................249
Customizing existing sample templates ........................................250
Determining the layout of the Expense Report.............................251
Labels ..............................................................................................251
Sections ...........................................................................................251
Analyzing your custom Expense Report .......................................252
Programming the mapping table....................................................253
Using applications other than Microsoft Excel.............................257
Expense file details............................................................................258