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Page 244 Frequently Asked Questions
I tried to do a modem
HotSync operation,
but it did not
complete
successfully.
(continued)
■ If the telephone line you are using has
Call Waiting, make sure you selected the
Disable call waiting option under
Modem Sync Phone Setup on your
handheld and entered the correct code.
■ Make sure the telephone line you are
using is not noisy, which can interrupt
communications.
■ Check the batteries in your modem and
replace them if necessary.
I can’t perform an IR
HotSync operation.
■ On a Windows computer, be sure the
HotSync Manager is running and the
Serial Port for local operations is set to
the simulated port for infrared
communication. See “IR HotSync
operations” in Chapter 7 for details.
■ On a Macintosh, make sure the infrared
communications extensions have been
installed in the Extensions folder inside
the System Folder. Next, open the
HotSync Software Setup window and be
sure HotSync Manager is enabled and
that the Local Setup Port is set to
Infrared Port. See “IR HotSync
operations” in Chapter 7 for more
information.
■ On your handheld, be sure the HotSync
application is set to Local, with the
option IR to PC/Handheld.
■ Be sure the IR port of your handheld is
aligned directly opposite to, and within
a few inches of, the infrared device of
your computer.
■ IR HotSync operations do not work after
you receive a low battery warning.
Check the battery power of your
handheld. Recharge the internal battery.