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BCM450 Troubleshooting Guide
Chapter 11
Frequently Asked Questions
The chapter provides answers to frequently asked questions.
Navigation
• Backup, restore, and reset operations on page 87
• Password protection on page 89
• Fault management on page 90
• System and status information on page 91
• Connectivity problems on page 95
• IP addresses on page 96
Backup, restore, and reset operations
This section contains answers to the following questions:
• How do I back up the database? on page 87
• How do I restore the BCM450 from a previous backup? on page 88
• How do I complete a Warm Reset or Cold Reset? Is it safe and will I lose customer data? on
page 88
How do I back up the database?
Use the following procedure to back up the BCM450 database.
To perform a backup
1 In the task panel, click the Administration tab.
2 Open the Backup and Restore folder, and then click Backup.
The Backup panel opens and displays the Immediate Backup tab. In the Backup To
selection field, choose a destination for the backup archive.
3 Click the Backup button.
The Backup window opens.
4 In the Optional Components table, select or clear the check box for each component to
include or exclude these components from the backup operation.
5 Click the OK button.
A warning window opens. Read the warning carefully before proceeding.