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34 Chapter 3 Hardware Troubleshooting
NN40160-700NN40160-700
Activate the reset feature
You activate the reset feature through the Maintenance CLI or the Configuration CLI. When you
initiate a reset from the CLI menu, no further action is needed to complete the reset. You can
monitor the progress of the reset by observing the LED states, or through the serial connection.It is
important that you wait for the system to complete the reset before taking any further action; do
not interrupt the reset process.
To perform a Level 1 reset (configuration reset)
1 Access the CLI. For information about how to access the CLI, refer to Command Line
Interface on page 80.
2 From the Configuration CLI, select option 4—Configuration Reset. If you are using the
Maintenance CLI ,select option 5—Configuration Reset.
3 The LEDs will progress through the start-up and shut down sequence. This process may take
more than 2 minutes.
4 A Staus LED that is flashing yellow, and a Power LED that is solid red, indicates that a
configuration reset is in progress. This process may take more than 2 minutes.
5 The system reboots to the Main OS. This process may take more than 2 minutes.
To perform a Level 2 reset (software reset)
1 Access the CLI. For information about how to access the CLI, refer to Command Line
Interface on page 80.
2 From the Configuration CLI, select option 5—Software Reset. If you are using the
Maintenance CLI ,select option 6—Software Reset.
3 The LEDs will progress through the start-up and shut down sequence. This process may take
more than 2 minutes.
4 A Staus LED that is flashing yellow, and a Power LED that is solid red, indicates that a
software reset is in progress. This process may take more than 5 minutes.
5 The system reboots to the Main OS. This process may take more than 2 minutes.
Monitoring the boot process
1 Connect a serial cable with a 9-pin female connector from the serial port on a PC to the serial
port on the BCM450.
2 Ensure that you use the following settings:
• bits per second: 115200
Warning: Before performing a Level 1 or Level 2 reset, review all the effects of
the levels of reset. See Reset levels on page 33.