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Chapter 5 Advanced Troubleshooting 67
BCM450 Troubleshooting Guide
Troubleshooting example 6
1 Select Configuration > Resources > Application Resources and select the VoiceMail + CC
application.
2 Increase the maximum number of application resources (voice ports) for Voice Mail + CC.
Example 7: Unable to apply a software update from a USB
storage device
Use the following procedure when a software update from a USB storage device fails. When the
update fails, the BCM450 generates alarm 1003.
Troubleshooting example 7
1 Verify that only one USB storage device is attached to the BCM450 in the bottom USB port.
2 If a second USB storage device is attached, remove it.
3 Verify that there is only one partition on the USB storage device, and that the software update
is on the first partition. The BCM450 will recognize only the first partition.