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52 Chapter 5 Advanced Troubleshooting
NN40160-700NN40160-700
6 Select Configuration > Telephony > Lines > Active Physical Lines. Select the appropriate
line and verify that it is provisioned correctly. The Line Type should be Pool A, the Trunk
Mode should be Supervised, and the Dial Mode should be Tone.
7 Select Configuration > Telephony > Sets > Active Sets. Select the appropriate set and verify
that it is provisioned correctly. On the Line Assignment tab, verify that the Appearance Type
is one of the following: appear only, appear and ring, or ring only.
8 Select Administration > Utilities > BCM Monitor and click the Launch BCM Monitor
button.