Nortel Networks BM450 Telephone User Manual


 
Chapter 5 Advanced Troubleshooting 53
BCM450 Troubleshooting Guide
9 Select the BCM Info tab and verify the status of the line.
Example 2: Cannot dial out from a SIP or H323 VoIP trunk
When you cannot dial out from a SIP or H323 VoIP trunk, you may experience the following
problems in your network:
you are unable to reach a destination number when you dial it
there is no route to the destination
Use the following procedure when you cannot dial out from a SIP or H323 trunk.
Troubleshooting example 2
1 Check that the LED indicators on the BCM Chassis are solid green.
2 From the Element Manager, select Configuration > System > Keycodes to view the list of
installed features.