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BCM450 Troubleshooting Guide
Chapter 9
Understanding system messages
The BCM450 system generates alarms, logs, traps, and other system messages that you can use to
troubleshoot problems.
Alarms, logs, and traps
For information about system messages, see the following chapters in the BCM450 Fault and
Performance Management Guide (NN40160-701):
• “Using the BCM450 Fault Management System,” which describes fault management tools
such as alarms, logs, and SNMP traps
• “List of Alarms,” which provides alarm messages, problem descriptions, and possible
solutions
Reporting for dropped calls
You can specify the level of system reporting that you require for released ISDN or VoIP calls.
You can choose to have no text, a simple explanation, or a detailed explanation in the dropped call
notification.
Use this procedure to set the level of reporting for dropped calls.
To set Release Reasons
To set Release reasons, follow these steps:
1 Click Administration > Utilities > Diagnostic settings.
2 Click the Telephony tab.
The Release Reasons panel appears.
3 From the Release Reason drop-down menu, select the level of reporting that you require.
Table 13 lists the possible values for Release reasons.
Table 13 Release reasons
Attributes Values Description
None Default Value No text will accompany a dropped call notification.
Simple Cause Code:
Off
On
Off: no text is provided
On: the code only is provided
Note: if you select Simple text, you must turn off the Cause code. This is for
diagnostic purposes only.