Nortel Networks BM450 Telephone User Manual


 
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BCM450 Troubleshooting Guide
Chapter 3
Hardware Troubleshooting
Use the tasks in this chapter to troubleshoot problems related to the BCM450 hardware
components.
Navigation
Troubleshooting the BCM450 hardware on page 19
Power on self test on page 27
Testing basic hardware functionality on page 28
Monitoring the boot process on page 34
Troubleshooting the BCM450 hardware
Complete the following tasks, in the order shown below, to troubleshoot some of the common
problems that you may encounter with the BCM450 hardware:
Check the power source on page 19
Check LED indicators on page 19
Check the wiring connections on page 24
Verify the keycodes on page 24
Restart or shut down the system on page 25
Check the power source
Begin troubleshooting the hardware by checking the power source:
check the connection between the power supply and the main unit
check the connection from the power supply to the electrical outlet
Check LED indicators
After checking the power source, check the LED indicators. This section describes the operation of
the BCM450 system LEDs:
System status LEDs on page 20
LAN port LEDs on page 21
Media bay module LEDs (expansion units only) on page 21
DTM LEDs on page 22
BRIM LEDs on page 24